Nespresso Vacancies
1- Sales executive
2- Telesales
3- Coffee specialist salesperson
4- Customer service
Contact person: salma.adham@nespressoegypt.com
Company location: Masaken Sheraton.
Sales executive
Job description:
The Ideal candidate would have to:
- Focus on innovation:
•Willingness to accept and adapt to change, new procedures, innovative thinking.
•Offering constructive suggestions for business workplace improvement in order to strengthen the success of the company in the long term.
- Desire to achieving Goals:
•Willingness to take on projects outside the standard job description.
•Ownership of own personal development plan, self motivation, Assertiveness.
•Ability to choose the right attitude for the situation in hand - in line with the philosophy of the company.
- Representation of the brand in a professional, polished and charismatic manner.
- Ability to put the customer at the center of the business and build relationships which lead to customer loyalty.
- In-depth knowledge of all products and ability to use the knowledge of the range as well as specific features and benefits to satisfy customer needs.
Job specifications:
0-2 years of sales experience.
* Excellent English.
* Excellent problem solving and communication skills.
* Must have a car
* Male
Location: as assigned
Telesales & customer service
Job description
Initiate new calls to generate interest and secure appointments with prospective customers
- Identify, contact and generate leads to gain market share
- Perform account searches on the internet
- Assess prospect needs and document potential sales opportunities to account managers
- Log calls and update database accurately with prospect information
- Present daily reports and other related performance feedback
- Review monthly hit rate and status report
Job specification
- Fresh Graduate or 2 years’ telesales experience
- Excellent spoken English and Arabic
- Excellent knowledge of Microsoft Office applications
-gender: any
-location: Masaken Sheraton
Boutique Coffee specialist salesperson
MAIN RESPONSIBILITIES:
• Welcome the Boutique clientele and identify their needs.
• Advise both prospects and Club Members on Nespresso products and services.
• Inscribe new Boutique customers, open their account, present the Boutique and
Club services, and assist them in their selection during their first purchase.
• Initiate Club Members to the art of coffee tasting and develop their curiosity about
our full range of products.
• Maintain a pro active approach towards the customers.
• Maximize the sale of all the Nespresso products presented in the Boutique (coffee,
machines and accessories).
• Actively manage the database on a daily basis and permanently update customer
records.
• Carry out an initial analysis of machine breakdowns reported by customers to
orient them as effectively as possible towards the after sales service.
• Check payments in accordance with the defined procedure.
• Cash checks (if used in the country), enter payments made by credit cards,
check the correspondence of sums received with the orders and send all to the
accounting department.
• Manage the cash till, update the status in Excel and correct cash till errors. Is
responsible for the cash discrepancies.
• Ensure that the Boutique is clean (well-ordered, correct equipment, properly
presented).
• Fill the display cubicles with capsules, machines and accessories on a daily basis.
Job qualification
Good education level
- 1-2 years of professional experience in direct customer sales of top of the line products & services
- Excellent command in both Arabic and English languages
- Have a sense for welcoming customers, a taste for warm contacts, polite
- Good knowledge of Microsoft Office
- Problem identification and solving
- Attention to detail
- Stress resilience
- Ability to multi-task
- Interest in our products and in coffee in particular
- Expertise in oral communication for each type of customer (open-minded, listening,
understanding of the customer’s needs and capture customer’s interest)
- Willingness to work with strict planning
-Gender: any
*Needed 2 coffee specialists..one at zamalek and one at downtown 5th settlement
Contact person: salma.adham@nespressoegypt.com
Company location: Masaken Sheraton.
